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Review Us

We value our clients' experience at Thera-Vet Acres. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

Download & Print Questionnaire

If you'd like to share your experience at TheraVet with others, please feel free to complete the following form and we will add it to our 'Review Us' page testimonials. Please limit testimonial to 1000 characters.

Testimonial Submission Form


Dr. Kristin Browne

Petsimonials

  • "Jake and Bindi are always very happy to jump in the car and go to Thera-Vet. They enjoy their play day and come home happy and tired. When boarding, we appreciate the updates and pictures the staff has taken and shared. All the staff are great and seem genuinely happy to see Jake and Bindi. We love having such a fun and safe environment for them."
    -Scott and Mary
  • "Bibi (toy poodle) and Ralphie (Mi-Ki) love to vacation at Thera-Vet Acres. The wonderful staff at Thera-Vet always take great care to administer their medications correctly and on time. Since both Bibi and Ralphie each have chronic health care needs, it is essential for us to be confident that our 'fur' family members are being given good care with close supervision. When we are away and they are staying at Thera-Vet, we can always feel comforted that we will receive daily updates of Bibi and Ralphie's activities and progress. Thera-Vet staff genuinely care about their animal 'guests' and we find this level of care for our animals with health care needs, very reassuring. Thanks Thera-Vet!"
    -Carol and Alan
  • "I will never forget that day six years ago when my little Annie retracted her right rear leg and would not place it back on the ground. I had a terrible feeling in the pit of my stomach! I knew something was seriously wrong with her leg.
    Dr. Browne lovingly and thoroughly examined Annie. She composed a comprehensive plan to help her. Through a series of exercises for stretching and strengthening Annie embarked on her road to creating very strong hind quarters. A center piece of her program was walking in the water treadmill. We have thus far avoided an operation.
    The dedicated, knowledgeable, and caring staff have made our experience very enjoyable. Annie loves going to Thera-Vet. She is an eager, highly motivated participant. Although she was officially graduated from her therapy plan years ago, we continue to attend just for the water walking! We both look forward to our weekly visit! We are very grateful that we have such a wonderful facility in Rochester."
    - Bruce
  • "Zoey is 2 weeks and 2 days out from TPLO surgery ~ it has been a LOT of work..

    We had her first rehab session today at Theravet Acres and I couldn’t be happier. Dr. Browne and her Entire staff are Amazing and Outstanding, kind, professional, knowledgeable, helpful; the facility and equipment are equally amazing. They left me feeling comfortable and ready to tackle the next ten weeks! Okay, maybe not ready, but confident at least. The entire staff are a perfect combination of beyond competent in their job, absolute animal lovers, and so well versed in communicating with the pet parents.
    I highly recommend them for any of the services they provide - canine, equine, and feline. Check our their website; the number and variety of services they offer are just astounding.
    I am beyond thankful to have this crew and facility available for my beloved pups and ponies."
    -Penelope
  • "Dr. Browne is amazing with my horse during his chiropractic visits. She has patience and is understanding of each animal as an individual and I trust her with my beloved four legged friend!"
    - Kirsten
  • "Thank you to Dr. Browne and staff for getting Cloak up and running again. The Thera_Vet staff were always great with Cloak, including when she boarded. They not only cared about her, but always asked about the other dogs in my care too. I drove 3 hours round trip for the therapy, knowing that Cloak was in great hands."
    Colleen
  • "We have a four year old German Shepherd with spinal issues. She could barely move without pain. It is absolutely amazing what the staff at Thera-Vet were able to do for her with laser, TENS, ultrasound, and acupuncture. She is now pain free and has a great range of movement in her hind legs! Working on strengthening now with the underwater treadmill. Cannot say enough great things!"
    - Judi

Office Hours

Webster Office

Monday:

8:30 am-8:00 pm

Tuesday:

8:30 am-8:00 pm

Wednesday:

8:30 am-8:00 pm

Thursday:

8:30 am-8:00 pm

Friday:

8:30 am-5:00 pm

Saturday:

8:30 am-4:00 pm

Sunday:

Closed

Honeoye Falls Office

Monday:

Every other Monday 12pm-8pm

Tuesday:

12:00 pm-8:00 pm

Wednesday:

Closed

Thursday:

12:00 pm-8:00 pm

Friday:

Closed

Saturday:

Closed

Sunday:

Closed

Our Location