Business Hours
Monday: 7:45 AM-4:00 PM
Tuesday: 7:45 AM-4:00 PM
Wednesday: 7:45 AM-8:00 PM (Reception temporarily closed 4:00 – 8:00 PM)
Thursday: 7:45 AM-8:00 PM (Reception temporarily closed 4:00 – 8:00 PM)
Friday: 7:45 AM-4:00 PM
Saturday: 8:30 AM-4:00 PM (Reception temporarily closed)
Sunday: Closed (Boarding drop-off and pick-up by appointment only)
Closed from 12-1pm for lunch and staff meetings.
E-mail: reception@thera-vet.com
Boarding Contact Information
For any of the below contact methods, after hours or no answer, please leave a detailed message. Messages are forwarded to the recipient via e-mail immediately and calls are typically returned the same day or within 24-48 hours depending on when the message was left.
Please call our main phone line 585-872-3791 as follows:
Monday – Friday: 8:00 AM – 5:00 PM Boarding Manager – Phone Option 3
E-mail: boarding.manager@thera-vet.com
Saturday, Sunday, and after 5:00 PM: Lodge Manager – Phone Option 2
E-mail: lodge.manager@thera-vet.com
Day Play Contact Information
Monday – Friday: 8:00 AM – 5:00 PM Day Play Manager – Phone Option 3
E-mail: dayplay@thera-vet.com
All above hours are subject to change at any time. Please call main reception at (585) 872-3791 to confirm.
Our Location
