Business Hours
Monday: 7:45 AM-4:00 PM
Tuesday: 7:45 AM-7:00 PM
Wednesday: 7:45 AM-7:00 PM
Thursday: 7:45 AM-7:00 PM
Friday: 7:45 AM-4:00 PM
Saturday: 8:30 AM-4:00 PM (Reception temporarily closed)
Sunday: Closed (Boarding drop-off and pick-up by appointment only)
Closed from 12-1pm for lunch and staff meetings.
Reception hours may vary depending upon staff availability. Therapy will be expecting you if you have an appt and will let you know when to come in. See below for Boarding and Dayplay contact information.
E-mail: reception@thera-vet.com
Boarding Contact Information
For any of the below contact methods, after hours or no answer, please leave a detailed message. Messages are forwarded to the recipient via e-mail immediately and calls are typically returned the same day or within 24-48 hours depending on when the message was left.
Please call our main phone line 585-872-3791 as follows:
Monday – Friday: 8:00 AM – 5:00 PM Boarding Manager – Phone Option 3
E-mail: boarding.manager@thera-vet.com
Saturday, Sunday, and after 5:00 PM: Lodge Manager – Phone Option 2
E-mail: lodge.manager@thera-vet.com
Day Play Contact Information
Monday – Friday: 8:00 AM – 5:00 PM Day Play Manager – Phone Option 3
E-mail: dayplay@thera-vet.com
All above hours are subject to change at any time. Please call main reception at (585) 872-3791 to confirm.
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